User-Centric Column in IEEE Software Magazine
IEEE Software Magazine is a valuable software practitioner-centric magazine available by subscription.
Ambiguous Business Value Harms Software Products pdf
January/February 2008
Sometimes the first step to adopting user-centricity is being clear how the software you're building will earn money for your organization. Given a clear understanding of business value, it becomes a bit easier to understand how supporting particular users well increases that value. This article gives more detail on this concept and explains a simple approach to building a business goal model.
Understanding User-Centricity pdf
November/December 2007
Software developers often mistake involving users or simply expressing concern about them as "user-centricity." This column explains why being user-centric takes a bit more and explains a simple technique for creating user models.
